Welcome to Twin-Star International, Inc.
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Outside of USA or Canada
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Age
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>25
25-35
36-45
46-55
56-66
66+
E-mail Address
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Please send me email notices of Twin-Star product updates.
Please Tell Us About Your Fireplace
Do you currently have a fireplace in your home?
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Yes
No
Where did you purchase your fireplace
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Mantel Model Purchased
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What is the finish/color of your mantel?
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Fireplace Insert Model Purchased
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Do you already have a wood or gas fireplace in your home?
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Purchase Date
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Month
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YYYY
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2008
Serial Number (located on the back sticker of the fireplace insert)
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What type of Residence will this fireplace be used in ?
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Single Family Home
Condomonium
Townhome
Apartment
Manufacturred Home
Do you own or rent your residence?
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Rent
Own
Select the main use of your fireplace ?
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Decoration/Ambiance
Heat
What room will you be using your fireplace in ?
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Family/Game Room
Bedroom
Living Room
Dining Room
Kitchen
Bath
Office
How many hours do you plan on running the heater ?
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5-10 times a year for a few hours
Rarely - once or twice a year for a few hours
Occasionally
Regularly - As a supplemental heat durning the cold season
Often - As a regular source of heat
What two reasons did you base your purchase of this fireplace on?
:
Pick Only Two Please!
Style/Appearance
Quality/Durability
Special Sale Price
Recommendation
Advertising/Promotion
Brand Reputation
Good Value
Color/Finish matches w/furniture
How would you rate the ease of assembly ?
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Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Were the instructions easy to follow and clear ?
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Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Does the wood mantel meet your expectations?
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Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Does the fireplace insert meet your expectations?
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Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Would you buy another product from our company ?
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Yes
No
Explain
Please describe your family income
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Under $25,000
$25,000-$50,000
$50,000-$75,000
$75,000-$100,000
$100,000-$250,000
$250,000 and Over
Comments
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Welcome to Twin-Star International, Inc.
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